FAQ


What's the deal with bikinis?

Well, they're swimsuits.

When will my order ship?

Our shipping department is open Monday - Friday 9 a.m. - 5 p.m. Orders placed after 12 p.m. are processed the following business day. Please allow up to 1 – 3 business days to fully process your order. Orders are not processed on Saturday or Sunday.

Transit times do not include 1-2 days processing time.

Sandie Cheeks uses USPS and EMS for all orders. 

There can be the occasional customs or courier delay which may affect your delivery timeframe from time to time.

Please contact us if you seem to have trouble tracking your package.

Black Friday or big sale events

Please note on Black Friday or large sale event processing time can take 2-4 days 

Will I get a tracking number?

An email will be sent once your order has been shipped.

If you do not receive one, please email info@sandiecheeks.com 

Some orders may require a signature on delivery, make sure your supplied address is attended during business hours. 

International Shipping

You will be liable for all import duties, customs and taxes levied by your country your order is being shipped to.  These will be due at the point of, or after delivery. 

We are not liable for these charges, and they unfortunately can not be reimbursed or refunded by Beach Babe Swimwear.

 

Sandie Cheeks is not responsible for lost international packages. By ordering on our site you agree to these terms

What countries do you ship to?

Australia, Canada, Germany, New Zealand, France, Russia, Norway, Japan, United Kingdom, United Arab Emirates, Switzerland, Netherlands

Do you offer price adjustments?

The price shown on the web site at the time of purchase is the final purchase price, no exceptions. If the price of an item(s) has changed after purchasing, the new price is not transferable to a previous order. We do not offer price adjustments.

What is your return policy?

 Please see our return page for more details HERE

How do I care for my bikini?

To keep your new bikini in the best condition we recommend that you avoid sitting on or up against rough surfaces - keep a towel handy and keep your bum comfy! After a dip in the ocean or pool, rinse bikinis off with freshwater. This keeps you suits looking vibrant. Swimwear is not made to be thrown in the washing machine; instead, hand wash your bikini with mild soap in cold water. Most of our color will not bleed but to be safe please do not mix light and dark colors while washing. Line dry or dry flat, do not wring, twist, or iron. Always avoid contact with oils, sunscreen, and heavily chlorinated pools.

What if I received a damaged item?

Defective items must be reported to customer service (info@sandiecheeks.com) within 24 hours of delivery to ensure your exchange is properly processed. False claims regarding defective pieces will result in the piece being returned to the customer, at the customer's expense.

By shopping at SANDIE CHEEKS the customer agrees to all the above.